Textron Aviation Inc. has rolled out a new web-based customer portal, which allows customers to seamlessly manage their aircraft maintenance and provides increased transparency and efficient communication when aircraft service is required.
The Customer Portal allows individual owners or directors of maintenance to track an aircraft through its entire maintenance cycle and is designed to reduce the aircraft’s downtime. Accessible through any device at any time, owners, operators, directors of maintenance and technicians can manage numerous tasks within the portal, including initiating service requests, tracking maintenance events, ordering parts, reviewing and approving maintenance tasks, viewing invoice history and paying invoices online.
Rolling out to customers in phases throughout the remainder of the year, the customer portal is the latest addition to Textron Aviation’s full suite of support solutions.
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