Page 11 - Volume 14 Number 7

Howard Palsar serves as CEO of DragonFly and started the charter business after he discovered firsthand how using general aviation for business travel was efficient and valuable.
Howard said his experience operating King Airs has confirmed his choice when starting the company. “The King Air is a truly iconic machine that has evolved through a process of continuous development,” he said. “Apart from winglets it is difficult to distinguish a new 250 from much earlier versions of the aircraft. It has a commanding ramp presence which never fails to impress passengers. It does everything well.”
His team’s focus is to continue to impress passengers with the service they receive before, during and after
JULY 2020
the charter. “I follow the principle that I had in my law practice, which was to provide a complete personal service to clients so that they would bring repeat business or spread a favorable word,” he said. “In 16 years, we have done very little advertising. Our growth has been from recommendation and word of mouth.”
He added: “The judicious charter of an aircraft is an efficient and cost-effective use of time: private flight is not simply an indulgence by the rich and famous. Remember, that the business sprang from my experience
KING AIR MAGAZINE • 9