Textron Aviation announced it has strengthened its 1Call support to further meet the unique needs of its European customers. Now with increased capabilities during peak hours in Europe, the 1Call team has enhanced its multi-lingual support for customers who speak English, German, French and Spanish.
Beechcraft King Air, Hawker and Cessna Citation customers around the world needing immediate support can contact the 1Call team 24/7 by dialing +1 (316) 517-2090. 1Call provides a single point of contact during unscheduled maintenance events and offers prioritized technical support, expedited parts ordering, alternative lift solutions or mobile service unit scheduling. Each AOG and unscheduled maintenance event is managed by AOG specialists through successful resolution.
Textron Aviation serves its European customers with six company-owned service centers, five line maintenance stations, a parts distribution center located in Düsseldorf, Germany, which houses more than 225,000 parts, and a team of more than 400 employees, comprised of engineers, service technicians, field service representatives and sales representatives.
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