Textron Aviation announced it has expanded its 1CALL offering for Cessna Citation, Beechcraft King Air and Hawker customers operating in Central and South America. Working with its regional channel partners, TAM Aviação Executiva (TAM) and Central Charter de Colombia (Central Charter), the company is providing AOG support tailored to meet the unique needs of customers throughout the region.
Citation, King Air and Hawker customers around the world needing immediate support can contact the 1CALL team 24/7 by dialing +1 (316) 517-2090. 1CALL provides a single point of contact during unscheduled maintenance events and offers prioritized technical support, expedited parts ordering, alternative lift solutions and mobile service unit scheduling. For AOG events in Central and South America, the 1CALL team now works directly with its in-region channel partners to expedite parts and mobilize AOG support.
Representing the company in Brazil since 1982, TAM is a Textron Aviation sales channel partner and authorized service facility, offering integrated services such as aircraft maintenance, fixed based operations, aircraft management and aircraft charter.
With more than 36 years of experience in business aviation, Central Charter is an authorized service facility supporting Textron Aviation customers in Central and South America. Central Charter’s highly experienced team of technicians provide complete aircraft maintenance, repair and overhaul services.
Textron Aviation also recently announced the launch of its innovative technical publications platform, where Beechcraft, Cessna and Hawker customers can access all maintenance manuals, flight documents and service information for their aircraft.
The company says 1View provides a simple, easy-to-use platform to access all technical manuals and flight documents. Designed with accessibility and ease-of-use in mind, the all-in-one system combines the best functionality of the well-known Cesview and Interactive Maintenance Libraries (IML). The 1View platform includes advanced features such as single sign-on, the ability to add annotations, E-commerce integration to generate part order lists, enhanced search features, history tracking and bookmarking.
Leave a Reply